I just want to thank you for your outstanding service. I can highly recommend your business to anyone. You level of quality and service is second to none."

Ellen Smith, Fifth Third Bank

IT Services/Outsourcing

Infix IT provides IT services and support to clients that do not maintain their own on-site, fulltime computer service technicians. We can also act as on-call support to your existing IT staff.

IT Services:

Network Administration: Your network is your IT infrastructure: the backbone and sum total of your organization’s hardware and software data communication systems: your LAN or Local Area Network, typically in one office building or WAN (Wide Area Network that joins remote LAN’s in multiple buildings and geographies) and the various computer equipment tied to the network (servers, PCs, printers, etc).

A network administrator proactively sets up, manages, and maintains your organization’s network so that you can avoid the great majority of problems that can be debilitating to your communications and business such as: security breaches that may compromise your proprietary information, viruses that destroy data, slow down, or shut down your network, inadequate space to house your data, not backing up critical information, regularly inability to connect to your network remotely and access your information and applications improper, PC configurations, outdated software, and old equipment that negatively impact individual employees’ productivity, and many others.

Having an expert Network Administrator is a critical insurance policy that you need to keep your business running smoothly

Preventive Maintenance Services: To address the needs of businesses that do not have qualified computer technicians on staff. Basic equipment maintenance such as data backup, internal and external component cleaning and software updates is administered on a scheduled basis. The following information represents some of the procedures of a typical preventive maintenance program.

Data Backup: There are two reasons for data loss; either there was no backup or the media used failed to successfully capture the data. To reduce the possibility of data loss we can set up a automatic data back up system to  secure all your valuable information. It can be set up to back up your computers and servers anywhere from once a day to once a month.  Backups are verified to ensure that critical data is being safely captured. In the event of a system failure data will be transferred to another working system while repairs are being made.

Anti Virus Protection: Clients are required to maintain a current version of an anti-virus software. Systems will be configured to automatically perform virus definition updates and perform full system virus scans weekly. The anti-virus software is configured to scan in-coming and out-going emails, the most common method of virus transfer. Anti-virus settings and definition files are verified during each service visit to ensure that data is protected from virus damage. Our product of choice is avas! from alwil software.

Internal/External Component Cleaning: Dust is one of the leading causes of hardware failure. All moving components are thoroughly cleaned and lubricated during service visits. The case is opened and dust is removed from the motherboard and all system boards. The CPU fan, power supply fan and any other board fans are cleaned, lubricated and tested.

Data Destruction: If you ever wanted to sell you computer or donate a computer to charity, but are worried about your data being properly erased, you can count on Infix IT to do the job.  We have software that will completely erase the hard drive and make it impossible for anyone to steal any information.